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webhost saying its a problem

Discussion in 'General Discussion' started by devil, Jun 3, 2004.

  1. devil

    devil Registered

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    hiya,

    i am having problem with the mail- in Maintenance option in cPanel is broken it needs to be pointed to catchall@mydomain.com

    but when i email my host to rectify it they told me-

    CPanel are currently working on a bug fix on their latest release. The
    latest release has a bug in it regarding the e-mail options
    available... The options affected appear to be the default e-mail
    address for all unrouted mail, along with e-mail forwarding.
    Unfortunatly, this bug is out of our control and will be fixed as soon
    as CPanel come up with a resolution.


    Are they telling the truth...

    i cant install hivemail if this problem continues..

    pls someone show me the right path, should i let go my current webhost and look for new or they are fine


    thanks

    DEViL
     
  2. X-Istencedotcom

    X-Istencedotcom Well-Known Member

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    Everything by default is sent to <username>@<yourdomain>.<tld>

    So just use that instead.
     
  3. devil

    devil Registered

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    yes i know that all the mail sent to an account in hivemail are sent to mine horde mail/neomail/squirrelmail, but not in the hivemail, i tried everything,

    its showing errors on the maintainence part of the mail in cpanel of my host..

    they are telling its the fault of cpanel its a bug..
     
  4. devil

    devil Registered

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    error showing on screen

    this is the error showing on the screen...

    _____________________________________________
    Default Address Maintenance


    All unrouted mail will be sent to:


    Fatal! Write Failure: /cardiffreloaded.co.uk. Ignore any messages of success this can only result in failure!
    cardiffreloaded.co.uk: devil

    Fatal! Write Failure: /forum.cardiffreloaded.co.uk. Ignore any messages of success this can only result in failure!
    forum.cardiffreloaded.co.uk: devil
    ___________________________________________________

    pls show me a way....
     
  5. Curious Too

    Curious Too Well-Known Member

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    Re: error showing on screen

    This is not a cpanel bug. Either the /etc/valiases/cardiffreloaded.co.uk file is not owned by you and you therefore cannot write to it, or there is not enough free disk space available to write the file.
     
  6. Stefaans

    Stefaans Well-Known Member

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    Re: Re: error showing on screen

    I agree with Curious Too, this is not a cPanel bug and could be due to the reaons stated.

    Another cause of the problem I have found is when a domain's DNS is owned by the wrong user. This has happened to me when creating a DNS zone in WHM (while logged in as root) and accidently assigning the ownership of the zone to the wrong user. Your domains should be listed in your /var/cpanel/users/username file, not in someone else's.
     
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