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Webmail access issue

Discussion in 'E-mail Discussions' started by impirius, Mar 22, 2006.

  1. impirius

    impirius Registered

    Jan 24, 2006
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    Can access mail from IMAP client, but can't access webmail

    Hi everyone. We're having a strange webmail issue with one (and only one) of our clients.

    I can access his email account just fine from Outlook and through the cPanel interface. When I try going to the regular webmail login that our clients use, however, the server won't accept the same username and password I used in the other methods.

    Any thoughts? My apologies if this question has already been answered; I tried searching first. Thanks!
    #1 impirius, Mar 22, 2006
    Last edited: Mar 24, 2006

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