shindo

Registered
Jul 27, 2013
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Website Owner
Usually when I'm directing using bluehost as hosting for my domain, we can access webmail in two ways :
for example :
mail.[mydomain].com
[mydomain].com/webmail

But in this case, it happened that on some of our domain, we cannot access the webmail via mail.[mydomain].com
Instead of going to the webmail, they displayed some "Default Website Page" ... I think this isn't right

Could you please help me to solve the problem
And please give me some guidance so I can prevent same things happened again in the future

Thank you
 

ThinIce

Well-Known Member
Apr 27, 2006
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Root Administrator
The default record mapped and proxied to the webmail service is generally webmail.mydomain.com (unless bluehost do something different). If your other domains with them operate a webmail proxy subdomain on mail. then it would probably be worth dropping them a ticket
 

cPanelMichael

Technical Support Community Manager
Staff member
Apr 11, 2011
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Hello :)

Yes, typically you would use the following URL to access webmail over port 80:

Code:
http://webmail.example-domain.com
You may want to contact your web hosting provider if this is not working, or if an alternate URL was working in the past.

Thank you.