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webmail address

Discussion in 'E-mail Discussion' started by shindo, Jul 31, 2013.

  1. shindo

    shindo Registered

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    Usually when I'm directing using bluehost as hosting for my domain, we can access webmail in two ways :
    for example :
    mail.[mydomain].com
    [mydomain].com/webmail

    But in this case, it happened that on some of our domain, we cannot access the webmail via mail.[mydomain].com
    Instead of going to the webmail, they displayed some "Default Website Page" ... I think this isn't right

    Could you please help me to solve the problem
    And please give me some guidance so I can prevent same things happened again in the future

    Thank you
     
  2. ThinIce

    ThinIce Well-Known Member

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    The default record mapped and proxied to the webmail service is generally webmail.mydomain.com (unless bluehost do something different). If your other domains with them operate a webmail proxy subdomain on mail. then it would probably be worth dropping them a ticket
     
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  3. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    Yes, typically you would use the following URL to access webmail over port 80:

    Code:
    http://webmail.example-domain.com
    You may want to contact your web hosting provider if this is not working, or if an alternate URL was working in the past.

    Thank you.
     
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