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webmail autoload stopped working

Discussion in 'E-mail Discussion' started by kjg, Feb 7, 2016.

  1. kjg

    kjg Well-Known Member

    Mar 2, 2004
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    Seems the autoload functionality have stopped working. Tested on 3 different servers (all using WHM 54 build 12)

    Tried with both roundcube and squirrel with 2 seconds and 5 seconds, but it will not work. Tried with FireFox on PC and Safari and FF on Mac.
    Tried via direct login on webmail page, and via cpanel login.

    Are there any new settings somewhere that we need to change?
  2. cPanelMichael

    cPanelMichael Technical Support Community Manager Staff Member

    Apr 11, 2011
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    Root Administrator
    Hello :)

    Could you verify if the issue persists when using the Paper Lantern theme for your accounts? This is an issue in version 54 with the X3 theme, but no resolution is currently planned due to the status of the X3 theme:

    It’s time to say goodbye to X3 | cPanel Blog

    Thank you.
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