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Webmail change password not working for addon domain

Discussion in 'E-mail Discussions' started by kdean, Oct 19, 2012.

  1. kdean

    kdean Well-Known Member

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    I'm using 11.32.5.11 (Release Tier).

    A user account is setup with a primary domain and an addon domain. The primary domain does not have emails, but the addon does.

    When an email user logs into webmail using user@addondomain.com and clicks change password, they see the error:

    You are not allowed to change the password for the user “user@primarydomain.com”.

    Notice how it uses the primary domain when it should be using the addon domain.

    Any thoughts? Bug?
     
  2. Infopro

    Infopro cPanel Sr. Product Evangelist
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    Once you've made sure that you've cleared your browser cache and retried, and also tried another browser completely to be sure you can duplicate this issue, I would suggest you open a Defect report here:
    http://go.cpanel.net/bugs

    I've just attempted this on several different versions of cPanel, with addon domain and with a parked domain as well.

    Create an account, login as user and click Change password. I am prompted properly as expected.


    Thanks!
     
  3. kdean

    kdean Well-Known Member

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    OK, false alarm. Appears to be a custom Theme issue. Switching back to x3 works.
     
  4. Infopro

    Infopro cPanel Sr. Product Evangelist
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    Ah, great news then! Thanks for posting back.
     
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