Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!

Webmail confusion

Discussion in 'E-mail Discussion' started by bschmitt, Sep 25, 2006.

  1. bschmitt

    bschmitt Registered

    Joined:
    Sep 22, 2006
    Messages:
    4
    Likes Received:
    0
    Trophy Points:
    151
    I'm trying to figure out how users can get access to webmail. These are non-shell accounts. There are multiple websites on the server at the same IP. To begin with, I set up an account as websitex with a domain of websitex.com. That can login as websitex with the password I set and look at either squirrelmail or horde. Then I added a mailing address as userx, so the email address is userx@websitex.com. When I try to login to www.websitex.com/webmail, I'm prompted for an ID and a password. I've tried userx and userx@websitex.com and neither one is recognized.

    Also, and it may be related, is there a way for a user of that type to change their own password?

    Thanks,

    Bill
     
  2. hergy80

    hergy80 Well-Known Member

    Joined:
    Sep 4, 2004
    Messages:
    64
    Likes Received:
    0
    Trophy Points:
    156
    You log in with the full e-mail address and password. After logging in, there is a link on the bottom of the window to change passwords. You can reset a password if someone changed it and forgot what it was by going into the site's mail accounts. There is a "reset (or change) password" button next to the e-mail address.
     
  3. bschmitt

    bschmitt Registered

    Joined:
    Sep 22, 2006
    Messages:
    4
    Likes Received:
    0
    Trophy Points:
    151
    Thanks. I think I had another tab open to cpanel with the administrator ID so it was apparently getting confused. Once I closed everything and started over it worked fine.

    Thanks, again.
     
  4. angelina_holy

    angelina_holy Well-Known Member

    Joined:
    Aug 6, 2006
    Messages:
    113
    Likes Received:
    0
    Trophy Points:
    166
Loading...

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice