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webmail dns entry missing

Discussion in 'Bind / DNS / Nameserver Issues' started by radeonpower, Apr 17, 2013.

  1. radeonpower

    radeonpower Well-Known Member

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    Hello, I'm running cPanel 11.36.1.5 and I noticed that when creating a new account the webmail dns A record is no longer created by default. Any idea why not?
     
  2. arunsv84

    arunsv84 Well-Known Member

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    Have you checked the named zone file to see if there is webmail records?

    Cheers!!!
     
  3. radeonpower

    radeonpower Well-Known Member

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    Ofcourse, I created a test account specifially to verify this. No webmail record is being created.
     
  4. arunsv84

    arunsv84 Well-Known Member

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    Have you checked if webmail is enabled in WHM >> Tweak settings ?

    I would recommend running upcp(control panel update) as well.
     
  5. ThinIce

    ThinIce Well-Known Member

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    in addition to what arun said the two settings in tweak settings I believe are relevant are

    Proxy subdomains (enables the relevant virtualhost for apache)
    Proxy subdomain creation (this governs whether the dns records are created when an account is created)

    Both of these are defaults these days, but if it's no longer happening worth checking it's not got changed by accident.
     
  6. radeonpower

    radeonpower Well-Known Member

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    Everything is "On" in Tweaks, both webmail and proxy domains. I tested this on a second server which also has 11.36.1.5 and the same thing happens there, the webmail dns A record is not being created.

    I'll just add it manually to the templates, that should fix it.
     
    #6 radeonpower, Apr 17, 2013
    Last edited: Apr 17, 2013
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