Webmail error, Cant Login Squirremail, Roundcube, Horde

amir rahman

Member
May 18, 2018
5
0
1
Indonesia
cPanel Access Level
Root Administrator
I'm newbie in cpanel, I can't open my email, via single email or via cpanel account

response from

Squiremail
ERROR
Please log in first
Go to the login page

Roundcube:
Login failed.

Horde:
User [email protected] is not authorized for Mail (Host: 115.178.xxx.xx).

please tell me how to fix this, thanks

my dedicated server
OS : Centos 7.4
WHM : v70.0.42
 
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24x7server

Well-Known Member
Apr 17, 2013
1,894
91
78
India
cPanel Access Level
Root Administrator
Hi,

I think the user may have been blocked for access. Please check the cPanel >> Email Account section for this.

Alternatively, can you paste the logs of /var/log/maillog in this section for the part of error you are getting..
 

amir rahman

Member
May 18, 2018
5
0
1
Indonesia
cPanel Access Level
Root Administrator
Hi,

I think the user may have been blocked for access. Please check the cPanel >> Email Account section for this.

Alternatively, can you paste the logs of /var/log/maillog in this section for the part of error you are getting..
i dont know, but my email WORK again after "hard restart" my server

/var/log/maillog

Code:
May 21 15:42:02 server1 spamd[3152]: prefork: child states: II
May 21 15:42:02 server1 dovecot: pop3-login: Aborted login (no auth attempts in 0 secs): user=<>, rip=127.0.0.1, lip=127.0.0.1, secured, session=<s/OXRrNsvp$
May 21 15:42:03 server1 dovecot: lmtp(8250): Connect from local
May 21 15:42:03 server1 dovecot: lmtp(8250): Disconnect from local: Successful quit
May 21 15:42:03 server1 dovecot: imap-login: Login: user=<__cpanel__service__auth__imap__psxm3ptp6pbqqb3ooca6hydaconcrmd0zeoxqepb_h9jxu...>, method=PLAIN, r$
May 21 15:42:03 server1 dovecot: imap(__cpanel__service__auth__imap__psxm3ptp6pbqqb3ooca6hydaconcrmd0zeoxqepb_h9jxu731dv0uhij9rgodsyl): Logged out in=11, ou$
May 21 15:42:26 server1 dovecot: imap-login: Disconnected (auth failed, 1 attempts in 13 secs): user=<[email protected]>, method=PLAIN, rip=92.63.193.25, li$
May 21 15:42:34 server1 dovecot: pop3-login: Login: user=<[email protected]>, method=PLAIN, rip=114.142.168.111, lip=124.40.255.106, mpid=8329, TLS, $
May 21 15:42:34 server1 dovecot: pop3([email protected]): Disconnected: Logged out top=0/0, retr=0/0, del=0/113, size=78084576, bytes=18/2443
May 21 15:43:02 server1 dovecot: imap-login: Disconnected (auth failed, 1 attempts in 14 secs): user=<[email protected]>, method=PLAIN, rip=5.188.9.175, $
May 21 15:44:04 server1 dovecot: imap-login: Disconnected (auth failed, 1 attempts in 5 secs): user=<[email protected]>, method=PLAIN, rip=92.63.1$
May 21 15:44:21 server1 dovecot: imap-login: Disconnected (auth failed, 1 attempts in 14 secs): user=<[email protected]>, method=PLAIN, rip=92.63.193.50,$
May 21 15:46:05 server1 dovecot: imap-login: Disconnected (auth failed, 1 attempts in 21 secs): user=<[email protected]>, method=PLAIN, rip=92.63.193.25, l$
May 21 15:46:44 server1 dovecot: imap-login: Disconnected (auth failed, 1 attempts in 10 secs): user=<[email protected]>, method=PLAIN, rip=5.188.$
May 21 15:47:34 server1 dovecot: imap-login: Disconnected (auth failed, 1 attempts in 12 secs): user=<[email protected]>, method=PLAIN, rip=5.188.9.160, li$
May 21 15:47:34 server1 spamd[3549]: spamd: connection from localhost [::1]:36136 to port 783, fd 5
May 21 15:47:35 server1 spamd[3152]: prefork: child states: II
May 21 15:47:35 server1 dovecot: pop3-login: Aborted login (no auth attempts in 0 secs): user=<>, rip=127.0.0.1, lip=127.0.0.1, secured, session=<fwlmWrNs5p$
May 21 15:47:35 server1 dovecot: lmtp(8432): Connect from local
May 21 15:47:35 server1 dovecot: lmtp(8432): Disconnect from local: Successful quit
May 21 15:47:36 server1 dovecot: imap-login: Login: user=<__cpanel__service__auth__imap__psxm3ptp6pbqqb3ooca6hydaconcrmd0zeoxqepb_h9jxu...>, method=PLAIN, r$
May 21 15:47:36 server1 dovecot: imap(__cpanel__service__auth__imap__psxm3ptp6pbqqb3ooca6hydaconcrmd0zeoxqepb_h9jxu731dv0uhij9rgodsyl): Logged out in=11, ou$
May 21 15:50:03 server1 dovecot: imap-login: Disconnected (auth failed, 1 attempts in 16 secs): user=<[email protected]>, method=PLAIN, rip=92.63.193.25, li$
May 21 15:50:17 server1 dovecot: imap-login: Disconnected (auth failed, 1 attempts in 15 secs): user=<[email protected]>, method=PLAIN, rip=5.188.9.175, $
May 21 15:50:23 server1 dovecot: imap-login: Login: user=<[email protected]>, method=PLAIN, rip=::1, lip=::1, mpid=8537, secured, session=<wAJtZLNseNAAAAAAA$
May 21 15:50:23 server1 dovecot: imap([email protected]): Logged out in=119, out=745, bytes=119/745
May 21 15:50:48 server1 dovecot: imap-login: Disconnected (auth failed, 1 attempts in 19 secs): user=<[email protected]>, method=PLAIN, rip=92.63.193.25, li$
May 21 15:51:08 server1 dovecot: imap-login: Disconnected (auth failed, 1 attempts in 16 secs): user=<[email protected]>, method=PLAIN, rip=5.188.9.160, lip$
May 21 15:51:37 server1 dovecot: imap-login: Disconnected (auth failed, 1 attempts in 12 secs): user=<[email protected]>, method=PLAIN, rip=5.188.9.160, lip$
May 21 15:52:22 server1 dovecot: imap-login: Disconnected (auth failed, 1 attempts in 12 secs): user=<[email protected]>, method=PLAIN, rip=92.63.193.50,$
May 21 15:52:56 server1 dovecot: imap-login: Disconnected (auth failed, 1 attempts in 9 secs): user=<[email protected]>, method=PLAIN, rip=92.63.193.50, $
May 21 15:52:56 server1 spamd[3549]: spamd: connection from localhost [::1]:36212 to port 783, fd 5
May 21 15:52:56 server1 spamd[3152]: prefork: child states: II
May 21 15:52:56 server1 dovecot: pop3-login: Aborted login (no auth attempts in 0 secs): user=<>, rip=127.0.0.1, lip=127.0.0.1, secured, session=<rwaSbbNsMp$
May 21 15:52:57 server1 dovecot: lmtp(8653): Connect from local
May 21 15:52:57 server1 dovecot: lmtp(8653): Disconnect from local: Successful quit
 
Last edited by a moderator: