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Webmail error

Discussion in 'E-mail Discussion' started by Itziar, Apr 9, 2018.

  1. Itziar

    Itziar Registered

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    Website Owner
    Hello.

    I have a problem with my mail, i can see on cPanel that i ran out of memory, i tried to erase emails from the webmail section but this error message appears

    Error de servidor: STATUS: Internal error occurred. Refer to server log for more information. [2018-04-09 21:14:32] (0.009 + 0.000 + 0.008 secs).

    I don't know how to fix the problem or buy more space.

    Can you help me
     
  2. cPanelLauren

    cPanelLauren Forums Analyst II
    Staff Member

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    Hello,


    Is it possible for you to access the server over the CLI and look at the error log? The one noted here should either be at /usr/local/cpanel/logs/error_log or /var/log/maillog

    To clarify are you out of space on the drive or out of memory? You can determine this while logged in via SSH by running the following:

    Code:
    df -kh
    or


    Code:
    free -m
    You can also see the current disk usage from within WHM by going to WHM>>System Health>> Show Current Disk Usage


    Thank you,
     
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