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webmail icons-links disappeared

Discussion in 'E-mail Discussion' started by webmastering, Dec 9, 2005.

  1. webmastering

    webmastering Registered

    Joined:
    Dec 6, 2004
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    Hi all,

    got the following problem: after upgrading

    from
    WHM 10.1.0 cPanel 10.2.0-R82
    Fedora i686 - WHM X v3.1.0

    to
    WHM 10.8.0 cPanel 10.8.1-R30
    Fedora i686 - WHM X v3.1.0

    and from
    RVskin version: 6.38

    to
    RVskin version: 6.65

    I noticed that only users which are into the wheel group can login to /webmail. The other users can't: both Horde and SquirrelMail icons and links have been disappeared.

    Verified Tweak Settings and all is ok (both marked).
    Also tried with no success to create a new package and a new feature list in both WHM and RVSkin.

    Any idea on how to fix this issue? Any info would be greatly appreciated.
     
    #1 webmastering, Dec 9, 2005
  2. scara

    scara Member

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    Solved

    This below is what solved the issue for us, hoping that this will help someone else .
    We fix the missing of the Webmail (i.e.: HTTP 401 Error when directly using the link to a webmail among those of CPanel) editing by hand /var/cpanel/features/default 'cause using WHM > Packages > Feature Manager didn't work the first time. Besides we discover that there was no link between users with working webmail and wheel group: it was just that those users were inside wheel group AND have ALSO a special features package.
     
    #2 scara, Dec 9, 2005
  3. asish

    asish Active Member

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    Also check whether you have enabled the options in the WHM-> Tweak settings and check for any trap files in /etc/

    Clear both these too
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #3 asish, Dec 14, 2005
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