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Webmail: IP has changed

Discussion in 'E-mail Discussion' started by sofiboy, May 7, 2014.

  1. sofiboy

    sofiboy Registered

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    Hello

    I made an email for a someone and when he tries to login he gets an error: ip has changed.
    What could I do to solve this?

    Kind regards
    Sofian

    PS: I don't (think) I got WHM
     
  2. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    Hello :)

    Does this happen directly upon login to the webmail interface, or only after selecting a specific webmail application? Have you contacted your hosting provider to report this issue?

    Thank you.
     
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  3. sofiboy

    sofiboy Registered

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    This happend upon login to the webmail interface.
    But I waited a day and now it's fine
     
  4. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    Please ensure you contact your web hosting provider if you experience the issue again so they can investigate the issue.

    Thank you.
     
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