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Webmail is not working..

Discussion in 'E-mail Discussions' started by absolutenetwork, Sep 13, 2007.

  1. absolutenetwork

    absolutenetwork Active Member

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    Since yesterday i have this problem with webmail (horde, squirrel):

    1- i log as normal like domain.com/webmail .. the login passwd pops up and everything works..
    2- when the Horde - Squirrel page is show, doesnt matter if i chose Horde or Squirrel after i click on the Link a blank page is show...

    No error, no nothing.. just a blank (no code) web is display and data is never show.

    Any ideas??
     
  2. cPanelDavidG

    cPanelDavidG Technical Product Specialist

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    You may wish to check /usr/local/cpanel/logs/error_log to see what's going wrong.
     
  3. absolutenetwork

    absolutenetwork Active Member

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    Code:
    Fri Sep 14 10:53:10 2007 trace [ExpVar]: Deprecated use of DOMAIN as a variable in DOMAIN : ./webmail/x/index.html  at /usr/local/cpanel/Cpanel/Logger.pm line 35
            Cpanel::Logger::cplog('Deprecated use of DOMAIN as a variable in DOMAIN : ./webmail/x/i...', 'trace', 'ExpVar', 1) called at /usr/local/cpanel/Cpanel/ExpVar.pm line 175
            Cpanel::ExpVar::expvar('DOMAIN') called at cpanel.pl line 3795
            main::doprint('DOMAIN', 0) called at cpanel.pl line 1379
            main::exectag('<cpanel print="DOMAIN">') called at cpanel.pl line 4376
            main::dotag(undef) called at cpanel.pl line 4265
            main::cpanel_parseblock('SCALAR(0x8f8bd70)') called at cpanel.pl line 4219
            main::cpanel_parse('GLOB(0x91ae3e4)') called at cpanel.pl line 1043
    /usr/local/cpanel/3rdparty/bin/php: /usr/lib/mysql/libmysqlclient.so.14: no version information available (required by /usr/local/cpanel/3rdparty/bin/php)
    /usr/local/cpanel/3rdparty/bin/php: /usr/lib/mysql/libmysqlclient.so.14: no version information available (required by /usr/local/cpanel/3rdparty/bin/php)
    /usr/local/cpanel/3rdparty/bin/php: relocation error: /usr/local/cpanel/3rdparty/bin/php: symbol __udivdi3, version libmysqlclient_14 not defined in file libmysqlclient.so.14 with link time reference
    Thats the last error at the error_log ...

    any ideas?? :(:(
     
  4. cPanelNick

    cPanelNick Administrator
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    What version of cpanel are you running?

    Are you on x86_64 or i386?

    Also what is in /usr/local/cpanel/lib and /usr/local/cpanel/lib64?
     
  5. definedmedia

    definedmedia Member

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    same here

    looks like I have to update my theme

    WHM 11.2.0 cPanel 11.11.0-S16999
    REDHAT 9 i686 - WHM X v3.1.0



    Internal Error: "" Could not build an ssl connection: : Please speak ssl on this port
    Internal Error: "" Could not build an ssl connection: : Please speak ssl on this port
    Internal Error: "" Could not build an ssl connection: : Please speak ssl on this port
    Internal Error: "" Could not build an ssl connection: : Please speak ssl on this port
    FATAL: erealloc(): Unable to allocate 10186843 bytes
    FATAL: erealloc(): Unable to allocate 10182685 bytes
    Fri Sep 14 14:14:11 2007 trace [ExpVar]: Deprecated use of DOMAIN as a variable in DOMAIN : ./frontend/oem/index.html at /usr/local/cpanel/Cpanel/Logger.pm line 35
    Cpanel::Logger::cplog('Deprecated use of DOMAIN as a variable in DOMAIN : ./frontend/oe...', 'trace', 'ExpVar', 1) called at /usr/local/cpanel/Cpanel/ExpVar.pm line 175
    Cpanel::ExpVar::expvar('DOMAIN') called at cpanel.pl line 3795
    main::doprint('DOMAIN', 0) called at cpanel.pl line 1379
    main::exectag('<cpanel print="DOMAIN">') called at cpanel.pl line 4376
    main::dotag(undef) called at cpanel.pl line 4265
    main::cpanel_parseblock('SCALAR(0x8f8bd70)') called at cpanel.pl line 4219
    main::cpanel_parse('GLOB(0x91ae158)') called at cpanel.pl line 1043
    Fri Sep 14 14:14:11 2007 trace [ExpVar]: Deprecated use of DOMAIN as a variable in DOMAIN : frontend/oem/tables/cgi.html at /usr/local/cpanel/Cpanel/Logger.pm line 35
    Cpanel::Logger::cplog('Deprecated use of DOMAIN as a variable in DOMAIN : frontend/oem/...', 'trace', 'ExpVar', 1) called at /usr/local/cpanel/Cpanel/ExpVar.pm line 175
    Cpanel::ExpVar::expvar('DOMAIN') called at cpanel.pl line 3795
    main::doprint('DOMAIN', 0) called at cpanel.pl line 1379
    main::exectag('<cpanel print="DOMAIN">') called at cpanel.pl line 4376
    main::dotag(undef) called at cpanel.pl line 4265
    main::cpanel_parseblock('SCALAR(0x9673ac0)') called at cpanel.pl line 4219
    main::cpanel_parse('GLOB(0x9215680)') called at cpanel.pl line 2506
    main::doinclude('tables/cgi.html') called at cpanel.pl line 1379
    main::exectag('<cpanel include="tables/cgi.html">') called at cpanel.pl line 4376
    main::dotag(undef) called at cpanel.pl line 4265
    main::cpanel_parseblock('SCALAR(0x8f8bd70)') called at cpanel.pl line 4219
    main::cpanel_parse('GLOB(0x91ae158)') called at cpanel.pl line 1043
    Internal Error: "" Could not build an ssl connection: : Please speak ssl on this port
    Internal Error: "" Could not build an ssl connection: : Please speak ssl on this port
     
  6. absolutenetwork

    absolutenetwork Active Member

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    my version is:

    WHM 11.2.0 cPanel 11.11.0-S16999
    FEDORA 5 i686 - WHM X v3.1.0
     
  7. dynaweb

    dynaweb Well-Known Member

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    Same issue here as of yesterday.

    WHM 11.2.0 cPanel 11.11.0-S16999
    REDHAT Enterprise 3 i686

    I just use Horde and I can only get to the Horde Login where you choose the language from the dropdown and click the LOGIN button. Once clicked it acts like it is going to load something and nothing shows. It matters not the browser IE, Opera, or FF.
     
  8. mitgib

    mitgib Well-Known Member
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    Have you tried

    /scripts/courierup --force
    /scripts/fullhordereset

    I don't know about the others in this thread, but your particular problem sounds very familiar to that fix.
     
  9. dynaweb

    dynaweb Well-Known Member

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    Looks like converting to mbox did it for me. All fixed now :)
     
  10. felosi

    felosi Active Member

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    I give up on the webmail, I just fixed that crap the other day for some update or whatnot to screw it up again.
    Get your shit together cpanel team, jesus, May not be much to you but when you gotta deal with customers because the control panel breaks, well , looks like I have to turn auto updates off
     
    #10 felosi, Sep 15, 2007
    Last edited: Sep 15, 2007
  11. absolutenetwork

    absolutenetwork Active Member

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    any news about this issue.. my data center had to contact CPanel support and open a ticket for it.. havent get an answer since then..

    is there a permanent way to fix this and to dont let it happen again... i bet that is because an auto update cuz nothing was changed manually..

    :mad::mad::eek:
     
  12. cPanelDavidG

    cPanelDavidG Technical Product Specialist

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    I would recommend submitting a support request regarding this issue.
     
  13. jayh38

    jayh38 Well-Known Member

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    Wise decision for the most part. Just once auto update nailed me and I never used it again.
     
  14. chandro

    chandro Well-Known Member

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    i have same version but im running CENTOS 5 enterprise, and my webmail is working goood!
     
  15. Christer

    Christer Registered

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    Same problem

    I have same problem when user logging in with username@domain.com. Squirrelmail and horde dont works unknown user or password incorrect but Neomail works. I have CENTOS Enterprise 4.5 i686 - WHM X v3.1.0 and WHM 11.2.0 cPanel 11.11.0-S16999 My problem comes with the update to Cpanel 11.11. If you logging in with the main account squirrelmail works.
     
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