SOLVED Webmail loading issue

Rehan_1990

Member
Feb 25, 2017
23
3
3
Pakistan
cPanel Access Level
Root Administrator
Hi,
I am facing issue in webmail with all accounts under my server. Webmail interface takes too much time to open and sometime gives unknown error "could not connect to localhost" while loading.
Restarting dovecot service solve the problem temporarily. After sometime, webmail delivers same problem.

Thanks.
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,903
2,237
463
Hello,

Do you notice any output to /var/log/maillog or /usr/local/cpanel/logs/error_log when this happens? Is the system load higher than normal when encountering this issue?

Thank you.
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,903
2,237
463
Hello,

Feel free to open a support ticket using the link in my signature so we can take a closer look.

Thank you.
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,903
2,237
463
Hello,

I'm glad to see the issue is now solved. Thank you for updating us with the outcome.