The Community Forums

Interact with an entire community of cPanel & WHM users!
  1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Webmail Login Failure

Discussion in 'E-mail Discussions' started by mehrdadali14, Jun 16, 2016.

Tags:
  1. mehrdadali14

    mehrdadali14 Member

    Joined:
    Jun 16, 2016
    Messages:
    5
    Likes Received:
    0
    Trophy Points:
    1
    Location:
    Islamabad
    cPanel Access Level:
    Root Administrator
    after cpanel transfer now i cna't login in my webmail error
    The login is invalid.

    i check this commend
    tail -f /var/log/maillog
    the result is as below

    spamd[2743]: prefork: killing failed child 76573 fd=7 at / usr/local/cpanel/3rdparty/perl/522/lib64/perl5/cpanel_lib/Mail/SpamAssassin/Spam dForkScaling.pm line 172.

    and when try to login the maillog show this error
    dovecot: auth: Error: Cpanel::MailAuth: Mail user
     
    #1 mehrdadali14, Jun 16, 2016
    Last edited: Jun 16, 2016
  2. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    30,854
    Likes Received:
    676
    Trophy Points:
    113
    cPanel Access Level:
    Root Administrator
    Hello,

    Could you let us know the full output to /var/log/maillog and /usr/local/cpanel/logs/login_log when authentication fails?

    Thank you.
     
  3. SysSachin

    SysSachin Well-Known Member

    Joined:
    Aug 23, 2015
    Messages:
    329
    Likes Received:
    25
    Trophy Points:
    28
    Location:
    India
    cPanel Access Level:
    Root Administrator
    Twitter:
    Hi,
    This happens if hostname is same as domain. Please check your hostname if it's same as domain name then change it.
     
Loading...

Share This Page