Webmail login problem

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,880
2,268
463
Hello @behinam,

There's not enough information in the post to investigate the cause of the issue. Can you open a support ticket so we can take a closer look? You can post the ticket number here and we'll update this thread with the outcome.

Thank you.
 

scristopher

Member
Dec 21, 2012
17
1
53
cPanel Access Level
DataCenter Provider
Hi I'm getting the same error in /usr/local/cpanel/logs/login_log when users are logging into roundcube today after and update to 76.0.6

Code:
[2018-11-14 09:00:49 -0500] info [webmaild] xx.xxx.xxx.xx - [email protected] "POST /cpsess7826234296/3rdparty/roundcube/?_task=mail&_action=refresh HTTP/1.1" DEFERRED LOGIN webmaild: security token incorrect

[2018-11-14 09:09:07 -0500] info [webmaild] xx.xxx.xxx.xx - [email protected] "GET / HTTP/1.1" DEFERRED LOGIN webmaild: security token missing
Also a error in roundcube after logging in that says An error occurred! server error (error!)

I was wondering if you had the same issue and if so if your issue had been solved?

--EDIT--
this seems to only be happening in chrome, even when clearing all history, cookies, everything etc for all time I'm still seeing this happen across multiple accounts, from different PC's, it's very strange.
 

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cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,880
2,268
463
Hello @scristopher,

Can you open a support ticket so we can take a closer look? You can post the ticket number here and we'll link it to this thread.

Thank you.