Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!

Webmail Not Displaying Messages

Discussion in 'E-mail Discussion' started by liulymai, Aug 16, 2016.

Tags:
  1. liulymai

    liulymai Registered

    Joined:
    Aug 16, 2016
    Messages:
    1
    Likes Received:
    0
    Trophy Points:
    1
    Location:
    ho chi minh
    cPanel Access Level:
    Website Owner
    Hi!
    I have a problem with webmail.
    I have a user that is trying to use their webmail, but it\'s not showing any message. But if they check their mail via Eudora, or their Sprint phone, it\'s all there. tks
     
  2. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    43,903
    Likes Received:
    1,814
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Hello,

    It's possible the user downloaded their messages from the server via the use of POP3 in their email client. Try sending a test email to the account, and check for new messages via webmail before opening the email client.

    Thank you.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
Loading...

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice