Webmail Not Displaying Messages

liulymai

Registered
Aug 16, 2016
1
0
1
ho chi minh
cPanel Access Level
Website Owner
Hi!
I have a problem with webmail.
I have a user that is trying to use their webmail, but it\'s not showing any message. But if they check their mail via Eudora, or their Sprint phone, it\'s all there. tks
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,910
2,216
363
Hello,

It's possible the user downloaded their messages from the server via the use of POP3 in their email client. Try sending a test email to the account, and check for new messages via webmail before opening the email client.

Thank you.