Webmail Not Displaying Messages

[liulymai]

Hi!
I have a problem with webmail.
I have a user that is trying to use their webmail, but it\'s not showing any message. But if they check their mail via Eudora, or their Sprint phone, it\'s all there. tks

 

[cPanelMichael]

Hello,

It's possible the user downloaded their messages from the server via the use of POP3 in their email client. Try sending a test email to the account, and check for new messages via webmail before opening the email client.

Thank you.