1. 

   liulymai Registered

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   Aug 16, 2016

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   ho chi minh

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   Website Owner

   Hi!
   I have a problem with webmail.
   I have a user that is trying to use their webmail, but it\'s not showing any message. But if they check their mail via Eudora, or their Sprint phone, it\'s all there. tks

    

   #1 liulymai, Aug 16, 2016
2. 

   cPanelMichael Technical Support Community Manager

   Staff Member

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   Hello,
   
   It's possible the user downloaded their messages from the server via the use of POP3 in their email client. Try sending a test email to the account, and check for new messages via webmail before opening the email client.
   
   Thank you.

    

   Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...

   #2 cPanelMichael, Aug 16, 2016

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