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webmail not working on a lot of accounts

Discussion in 'E-mail Discussions' started by flamesburn, Mar 15, 2004.

  1. flamesburn

    flamesburn Member

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    When running webmail on the server a lot of clients are getting: Not Found

    The server was not able to find the document (./frontend/Xskin/mail/webmailform.html) you requested
    Please check the url and try again. You might also want to report
    this error to your webhost.

    any ideas? seems cpanels techs arent getting back to us.
     
  2. (cmo)

    (cmo) Member

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    I had same issue and when changed skin from Vertex to RVskin, the webmail work perfectly.
     
  3. flamesburn

    flamesburn Member

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    ive tried to change skins, and nothing.

    anyone have any other ideas?

    cpanel support hasnt gotten back to me about this in over 24 hours now.
     
  4. WebDirect

    WebDirect Registered

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    Hello all


    In the Xskin and iconic themes there is not a "webmailform.html" page in the /mail folder and that is the 404 error. The x, x2 themes "read webmail" links are working after the forced update. The following steps worked for me to fix the broken "read webmaill" links in the iconic and Xskin themes.

    FIX:
    login in as root SSH, cd to /usr/local/cpanel/base/frontend/x2/mail/

    cp webmailform.html /usr/local/cpanel/base/frontend/Xskin/mail/
    This will copy the webmailform.html into the Xskin template and the email will begin working again, of course, you copy the same file to any other skins directories that are also not working, like the iconic

    cp webmailform.html
    /usr/local/cpanel/base/frontend/iconic/mail/

    I hope this has been helpful.

    Best Regards,
    Timothy Bowdler
     
  5. flamesburn

    flamesburn Member

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    thanks. worked good.
     
  6. jough

    jough Well-Known Member

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    What about Monsoon? I've been using it as the default for my accounts because it's more "up to date" than bluelagoon - for instance, it has links to PostgreSQL and PHPPgAdmin.

    Copying files from bluelagoon to monsoon didn't work.

    Is there an ETA on when monsoon may be updated? I sent e-mail to DarkOrb but haven't received a reply yet.
     
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