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Webmail not working

Discussion in 'E-mail Discussion' started by Mini, Jul 8, 2008.

  1. Mini

    Mini Well-Known Member

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    Hi all,

    I'm currently facing this issue with webmail not working on a brand new server. I've tried everything suggested in this forum, and I haven't been able to get webmail working.

    I've tried running:
    /scripts/upcp --force
    /scripts/courierup --force
    /scripts/eximup --force

    I've tried setting proper permissions on user folders:
    chown -R -c user:mail /home/user/etc
    chown -R -c user:mail /home/user/mail

    This happens on accounts that have been moved from our old server (where webmail was/is working), and newly created accounts.

    This is really a hair puller, if anyone could help me than that'd be great.

    Thanks,

    Jason
     
  2. dalem

    dalem Well-Known Member
    PartnerNOC

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    Might help if you posted the errors you get when you try to go to webmail
    ans what webmail client ? or all of them ??
     
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  3. Mini

    Mini Well-Known Member

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    Oh yes... Really sorry about that, I was up last night until 3AM trying to fix it, I need my coffee.

    When I go into Horde, and click "Log in", I get:
    Login failed because your username or password was entered incorrectly.

    When I go into Squirrelmail, I get:
    ERROR: Connection dropped by IMAP server.

    When I Go into Roundcube, it tries to load for a while, then I just get a blank screen.

    Again, I really appreciate if someone could help me.
     
  4. shital

    shital Member

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    Hello,

    Try this:

    killall -9 xinetd pop3
    = /scripts/restartsrv cppop
    = /scripts/restartsrv xinetd

    This should resolve login issue .
     
  5. jack01

    jack01 Well-Known Member

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    Sorry to resurrect, but what fixed the problem? I am having exactly the same issue on my server...

    WHM 11.23.2 cPanel 11.23.6-C27698
    CENTOS Enterprise 4.7 x86_64 on standard - WHM X v3.1.0
     
  6. trenshod

    trenshod Registered
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    /scripts/upcp --force
    /scripts/makecpphp

    I believe it was the second script that I ran that fixed the problem. Same error as originally described.
     
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