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webmail problem

Discussion in 'E-mail Discussions' started by sadistiko, Nov 2, 2011.

  1. sadistiko

    sadistiko Member

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    My client have problem with webmail.
    If he tries to connect to web mail with:
    www.somedomain.hr/webmail
    he is transfered to:
    https://mymaindomain.net:2096/
    with login option. If he enters his email and password login refuses him.

    I tried to find some solution here, found something but I'm not sure what I must to do to fix this.

    Thanks in advance
     
  2. sadistiko

    sadistiko Member

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  3. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello :)

    You can control the redirection settings via "WHM >> Server Configuration >> Tweak Settings" under the "Redirection" tab.

    Here you can choose the redirect destination for SSL and Non-SSL requests to cPanel/WHM/Webmail.

    Thank you.
     
  4. sadistiko

    sadistiko Member

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    OK, but what combination of this options I must use? Mine is now:

    Always redirect to SSL [?] ON
    Non-SSL redirect destination [?] Hostname
    SSL redirect destination [?] Hostname
    Logout redirection URL [?] No redirection

    I would like to give clients to use webmail with or without SSL and WHM and CPanel SSL only. Is that possible?

    Thanks
     
  5. cPanelMichael

    cPanelMichael Forums Analyst
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    You can set "Always redirect to SSL" to "Off" if you would like to turn off the automatic redirect to the SSL/TLS ports when a customer visits a "/cpanel, /whm, or /webmail" URL.

    The redirect destination determines which URL the user is redirected to. It can be the hostname of the server, the domain name used initially, or the SSL Certificate name that's set in "WHM >> Service Configuration >> Manage Service SSL Certificates". It's not possible to have this apply to just Webmail.

    In addition, you will need to adjust the following option under the "Security" tab in "WHM >> Server Configuration >> Tweak Settings":

    "Require SSL"

    When this option is enabled, it requires SSL for all remote logins to cPanel, WHM, and Webmail.

    Out of curiosity, is there any specific reason you prefer to not use SSL? It's a much more secure method of logging in.

    Thank you.
     
  6. sadistiko

    sadistiko Member

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    Thanks.
    I recently purchased my own VPS, before that I have used for years reseller plans. Last admin of server made me creazy so I decided to buy VPS. Now I'm learning all the stuff.
    About non SSL login to webmail, this was enabled on all resellers I had before, so my clients were used to this kind of webmail use. That's all. I said to them that this is new secure way of webail use and I hope they wouldn't mind me for that.

    Thanks you Michael for your time
     
  7. cPanelMichael

    cPanelMichael Forums Analyst
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    You are very welcome. One additional thing to consider is reviewing the cPanel and WHM user guides available at:

    cPanel Docs

    These guides go in-depth on the options available in cPanel/WHM and should allow you to have a better understanding of which options are available.

    Thank you.
     
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