SOLVED webmail redirect question

[rwismann]

I am relatively new to reseller hosting and this is probably a simple question. I moved some of my clients over from one VPS to another. Some of their mail URL's redirect to the host while others keep their domain.

Example: client1.com when they try to access their cpanel email via client1.com/webmail it redirects to hostIP.com:2096

Example 2: client2.com when they try to access their cpanel email via client2.com/webmail it redirects to client2.com:2096

It appears all their DNS is the same...how do I get client1 to stay on their domain in webmail like client 2?

Thanks

 

[cPanelMichael]

Hello @rwismann,

The behavior you notice is controlled through the options found under the Redirection tab in WHM >> Tweak Settings. You can read about how this works on the document below:

Tweak Settings - Redirection - Version 82 Documentation - cPanel Documentation

Specific to your request, it seems "client1.tld" may lack a signed SSL certificate. You can read more about SSL certificates on our AutoSSL document:

Manage AutoSSL - Version 82 Documentation - cPanel Documentation

Let me know if you have additional questions.

Thank you.

 

[rwismann]

That was hugely helpful. Thank you!