SOLVED webmail redirect question

rwismann

Registered
Jul 19, 2019
2
1
3
US
cPanel Access Level
Reseller Owner
I am relatively new to reseller hosting and this is probably a simple question. I moved some of my clients over from one VPS to another. Some of their mail URL's redirect to the host while others keep their domain.

Example: client1.com when they try to access their cpanel email via client1.com/webmail it redirects to hostIP.com:2096

Example 2: client2.com when they try to access their cpanel email via client2.com/webmail it redirects to client2.com:2096

It appears all their DNS is the same...how do I get client1 to stay on their domain in webmail like client 2?

Thanks
 

cPanelMichael

Technical Support Community Manager
Staff member
Apr 11, 2011
47,749
2,207
363
cPanel Access Level
DataCenter Provider
Twitter
Hello @rwismann,

The behavior you notice is controlled through the options found under the Redirection tab in WHM >> Tweak Settings. You can read about how this works on the document below:

Tweak Settings - Redirection - Version 82 Documentation - cPanel Documentation

Specific to your request, it seems "client1.tld" may lack a signed SSL certificate. You can read more about SSL certificates on our AutoSSL document:

Manage AutoSSL - Version 82 Documentation - cPanel Documentation

Let me know if you have additional questions.

Thank you.