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Webmail -- Returned email delivered incorrectly?

Discussion in 'E-mail Discussions' started by Stefaans, Sep 29, 2003.

  1. Stefaans

    Stefaans Well-Known Member

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    I find that when a user sends a message via Webmail and it returns undelivered (for whatever good reason), the returned message is delivered to the main mail account, not the sender. Checking the returned message reveals that the user has indeed set correct from and reply-to addresses. So why is it not returned to the sending user?

    We are running with both suexec and phpsuexec enabled. I assume the latter is not a problem because the cPanel implementation of PHP is used for Webmail, not our compiled version.

    Any advice on what we could or should tweak will be welcome. Thanks ;)

    cPanel.net Support Ticket Number:
     
  2. Stefaans

    Stefaans Well-Known Member

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    bumped by accident :D

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  3. NNNils

    NNNils Well-Known Member

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    I have ran into the same problem, did you already report this as a bug?
     
  4. koukou

    koukou Member

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    We had hit this problem at one time and found that if the user actually went and filled out the info in their "Identity" section, the return address would work right. Before that, all bounces were going to the main account.

    Of course this was months (and a version step) back...

    Kou Kou
     
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