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Webmail roundcube re-auth after login

Discussion in 'E-mail Discussions' started by little_oak, Dec 13, 2010.

  1. little_oak

    little_oak Member

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    Hi, this is my first question. :D

    My roundcube, after login require other login (ex: www.mydomain.com/webmail) <--- this is require 1 login, ok, i chose roundcube and after click this, i will be redirected to roundcube login (index.php) :(

    How to solve this?

    Thanks.

    Using:

    WHM 11.26.20
    RedHat 5.5 64 bits.
    Thanks again.
     
  2. cPanelJared

    cPanelJared Technical Analyst
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    Are you able to log into RoundCube when you enter the username and password in RoundCube's log-in page (after logging in first on cPanel's log-in page)? Does this happen with SquirrelMail or Horde, or only RoundCube? Also, which IMAP service are you using, Dovecot or Courier-IMAP? You can find this in the WebHost Manager by clicking Main >> Service Configuration >> Mailserver Selection.
     
  3. little_oak

    little_oak Member

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    Dovecot.
    How to solve this?
     
  4. cPanelJared

    cPanelJared Technical Analyst
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    There are no current known issues that would cause this, so we would need to look at your server individually to determine the cause. Please submit a ticket so that we may log in securely and investigate and correct the problem for you.
     
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