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Webmail sending problem

Discussion in 'E-mail Discussions' started by shengzhongbell, Aug 19, 2009.

  1. shengzhongbell

    shengzhongbell Registered

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    Hello guys,

    I have problem with sending email using webmail.

    I created two cpanel accounts on my dedicated server: accout1 and accout2. In the account1 (domain.com), I created two email accouts: info@domain.com & admin@domain.com. But when I login to my webmail and sending email, I can't set the sender, the sender is always like: accout1@domain.com, I didn't create this email accout actually. I have no problem receiving email in the email accouts: info@domain.com & admin@domain.com, But whenever I reply with these two email accouts, the identity changed to account1@domain.com (Default Identity). And I get error:

    ----------------------------------------
    There was an error sending your message: Failed to add recipient: test@gmail.com [SMTP: Invalid response code received from server (code: 550, response: Verification failed for <account1@domain.com> No such person at this address Sender verify failed)]
    ----------------------------------------

    I searched previous email and checked out the option in the WHM:
    Allow mail account authentication using the password of the domain owner's account

    But still get this problem...
    Any help would be highly appreciated!
     
  2. cPanelDavidG

    cPanelDavidG Technical Product Specialist

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    How are you logging into webmail? Are you clicking the webmail button in cPanel or going to domain.com/webmail?
     
  3. thewebhosting

    thewebhosting Well-Known Member

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