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webmail subdomain

Discussion in 'E-mail Discussions' started by wasssu, Jul 22, 2017.

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  1. wasssu

    wasssu Registered

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    Hi all

    cPanel Version 64.0 (build 33)

    Usually after I add a domain, when I access the webmail.mydomain.com it goes to the webmail section (were I can login to my email of that domain).

    But now, when I added a new domain, the webmail.mynewdomain.com it's not working (server dns address could not be found). I tried also with mynewdomain.com/webmail or mail but arenot working.

    I'm very new at cpanel, I only have access to a hosting account using cpanel.

    Thanks!
     
  2. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello,

    Does this domain name use name servers associated with IP addresses added to the cPanel server? You can check this using a website such as IntoDNS.com. If not, check with your hosting provider to see which name servers are recommended for use.

    Thank you.
     
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