Webmail: the system user has exceeded its allotted quota of disk blocks.

cPanel & WHM Version
108.0.14

dataforge

Member
Aug 9, 2016
16
1
53
NC, USA
cPanel Access Level
Reseller Owner
Have a user where they have exceeded their disk quota. we've asked them to log into webmail and clear trash, junk etc but they can't even log into webmai las a message says
Internal Server Error
500

The system user “xxxxx” has exceeded its allotted quota of disk blocks.
 

dataforge

Member
Aug 9, 2016
16
1
53
NC, USA
cPanel Access Level
Reseller Owner
I see, i have deleted some unneeded files in their storage, and they can log in now. it was just odd they couldnt even log into webmail to clear out their items. and as admin logging in as root and going to their cpanel, email accounts, check mail, i couldnt log in to it either. thx