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Webmail- they can send E-mails from web mail but can't receive E-mails back!

Discussion in 'E-mail Discussions' started by sadanoops, Jan 17, 2008.

  1. sadanoops

    sadanoops Member

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    Hi All -

    Ok well when setting up a new customer for web hosting in c-panel, it seems that when they go to use there web mail. They can send E-mails but can't receive E-mails back.

    Would anyone now why or is there a setting I’m missing.:confused:


    Thanks
    Sadanoops
     
  2. Infopro

    Infopro cPanel Sr. Product Evangelist
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    Are they using the root email account or one they created?
     
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