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Webmail - unread, Outlook Unread

Discussion in 'E-mail Discussion' started by robsonwr, Jun 15, 2011.

  1. robsonwr

    robsonwr Member

    Jun 21, 2005
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    Piracicaba - BR
    cPanel Access Level:
    DataCenter Provider
    Hello friends - sorry English

    I need a help

    Scenario is: I have several in my webmail emial that was not read, but when I download these emails in my outlook webmail he puts it on like I had already read.

    I have to download and mail in webmail get in the way that I was reading as read by her is if I download does not modify?

    have any configuration that can be done in whm, exim etc ... etc ...?

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  2. cPanelJared

    cPanelJared Technical Analyst

    Feb 25, 2010
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    Houston, TX
    cPanel Access Level:
    Root Administrator
    I moved your post to the "E-mail Discussions" section.

    What is happening is, anytime a mail message is accessed in any way, even just to read it, it is moved from the new subdirectory in the mailbox directory to the cur subdirectory. Anything in the new subdirectory is considered by a mail client - Webmail or Outlook/Thunderbird/etc. - is considered to be unread, and anything in the cur subdirectory is considered to have been read already. I am not aware of any way to avoid this behavior, but other users may have an idea for this situation.
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