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Webmail username & password issue

Discussion in 'E-mail Discussions' started by lamp, Apr 27, 2006.

  1. lamp

    lamp Well-Known Member

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    Hello,

    I'm running a FC2 server with the latest cPanel.

    I have a user who cannot log into their webmail; even with the right username & password. The login prompt never disappears! I've even written a small html form for the user to have a different login method, but again, after clicking on login, the username & password prompt appears.

    username: a@domainname & password: a <= can't get any simpler than that

    Could this be an ISP issue? I've asked the user to try with different browsers but the same problem occurs.

    Any thoughts??

    Thanks.
    Lamp
     
  2. sinfield

    sinfield Member

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    Do you get the same result from primary account logins?

    I am having similar problems, only with add-on accounts. Basically any login that requires the "@domain.com". And only for one domain.
     
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