Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!

webmail won't change his language.

Discussion in 'E-mail Discussion' started by samai, Apr 10, 2012.

  1. samai

    samai Registered

    Joined:
    Sep 6, 2006
    Messages:
    4
    Likes Received:
    0
    Trophy Points:
    151
    hello, I'm japanese web host manager using cpanel.
    I installed WHM 11.32.2 (build 15) on CentOS6.2 x86_64.
    and I found a problem that webmail both horde and squirrelmail would not change there language.
    login to horde using French, Deuch or Japanese, there is still English menu.
    also try to login to squirrel mail and change preference of language Japanese, French or so on, it is still English menu.
    Is there someting new setting on cPanel?

    I tried,

    A.
    under squirrelmail directory,
    cd /usr/local/cpanel/base/3rdparty/squirrelmail/config

    change config.php

    $squirrelmail_default_language = 'ja_JP';
    $default_charset = 'iso-2022-jp'

    -> webmail is still English and unable to change, even though preference show "Japanese"


    B.
    install older version cPanel 11.25.0-E41565 - WHM 11.25.0 on same server -> webmail language can change and working fine.
     
  2. cinusik

    cinusik Active Member

    Joined:
    Jul 31, 2003
    Messages:
    38
    Likes Received:
    1
    Trophy Points:
    158
    cPanel Access Level:
    Root Administrator
    Exactly the same issue here. Language change works only with roundcube. Cloudlinux 6.2, cpanel v. 11.32.2.18. Any fix for this?
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #2 cinusik, Apr 16, 2012
    Last edited: Apr 16, 2012
  3. samai

    samai Registered

    Joined:
    Sep 6, 2006
    Messages:
    4
    Likes Received:
    0
    Trophy Points:
    151
    I updated 11.32.2.25 and still met same issue.
    anyone can fix?
     
  4. samai

    samai Registered

    Joined:
    Sep 6, 2006
    Messages:
    4
    Likes Received:
    0
    Trophy Points:
    151
    hello, this problem is still remain.
     
  5. cPanelTristan

    cPanelTristan Quality Assurance Analyst
    Staff Member

    Joined:
    Oct 2, 2010
    Messages:
    7,609
    Likes Received:
    32
    Trophy Points:
    238
    Location:
    somewhere over the rainbow
    cPanel Access Level:
    Root Administrator
    Hello samai,

    When you go to the main webmail login area, do you have a language selector there at https://domain.com:2096 area? If so, can you select the language in question and let us know the results? It might be detecting from the login screen interface instead.

    If that does not fix the issue, please submit a ticket using WHM > Support Center > Contact cPanel or using the link in my signature. Please ensure to provide an example email account for testing purposes along with the password for that email account.

    Please post the ticket number here after submitting one.

    Thanks!
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  6. cinusik

    cinusik Active Member

    Joined:
    Jul 31, 2003
    Messages:
    38
    Likes Received:
    1
    Trophy Points:
    158
    cPanel Access Level:
    Root Administrator
    The fix for this issue is to remove /var/cpanel/3rdparty directory. It's directory used for additional/parallel cpanel php installation that is installed after issuing /scripts/makecphp command.
    This solution was found by cPanel support after long and deep investigation.
    This way I fixed two servers.
    Hope that help you to resolve this issue.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  7. samai

    samai Registered

    Joined:
    Sep 6, 2006
    Messages:
    4
    Likes Received:
    0
    Trophy Points:
    151
    thank you for great solution.
    I remove /var/cpanel/3rdparty, then access webmail, all problem are gone.:)
     
Loading...

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice