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webmaild CMDs building up over time affecting performance

Discussion in 'E-mail Discussions' started by Dean_ONP, Oct 4, 2017.

  1. Dean_ONP

    Dean_ONP Registered

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    One account on our cPanel server has approx. 300 mailboxes.
    Most of these users access their email via the webmail.

    Over time there has been a build of webmaild commands from this account.

    > ps -es
    will show the following (have included only a few as example):
    petitjo+ 27720 13158 0 09:57 ? 00:00:00 webmaild - serving 1.132 --llu=1506988554 --listen=10,11,12,3,4,5,6,7,8,9 --accepted=13
    petitjo+ 29700 13158 0 Oct04 ? 00:00:00 webmaild - serving 49.19 --llu=1506988554 --listen=10,11,12,3,4,5,6,7,8,9 --accepted=13
    petitjo+ 29790 13158 0 Oct04 ? 00:00:00 webmaild - serving 49.19 --llu=1506988554 --listen=10,11,12,3,4,5,6,7,8,9 --accepted=13
    petitjo+ 29932 13158 0 Oct04 ? 00:00:00 webmaild - serving 49.19 --llu=1506988554 --listen=10,11,12,3,4,5,6,7,8,9 --accepted=13
    petitjo+ 29938 13158 0 Oct04 ? 00:00:00 webmaild - serving 49.19 --llu=1506988554 --listen=10,11,12,3,4,5,6,7,8,9 --accepted=13
    petitjo+ 29939 13158 0 Oct04 ? 00:00:00 webmaild - serving 49.19 --llu=1506988554 --listen=10,11,12,3,4,5,6,7,8,9 --accepted=13
    petitjo+ 31887 13158 0 Oct04 ? 00:00:00 webmaild - serving 49.19 --llu=1506988554 --listen=10,11,12,3,4,5,6,7,8,9 --accepted=13
    petitjo+ 32214 13158 0 Oct04 ? 00:00:00 webmaild - serving 49.19 --llu=1506988554 --listen=10,11,12,3,4,5,6,7,8,9 --accepted=13
    petitjo+ 32215 13158 0 Oct04 ? 00:00:00 webmaild - serving 49.19 --llu=1506988554 --listen=10,11,12,3,4,5,6,7,8,9 --accepted=13
    petitjo+ 32295 13158 0 Oct04 ? 00:00:00 webmaild - serving 49.19 --llu=1506988554 --listen=10,11,12,3,4,5,6,7,8,9 --accepted=13
    petitjo+ 32371 13158 0 Oct04 ? 00:00:00 webmaild - serving 127.0 --llu=1506988554 --listen=10,11,12,3,4,5,6,7,8,9 --accepted=13
    petitjo+ 32458 13158 0 Oct04 ? 00:00:00 webmaild - serving 127.0 --llu=1506988554 --listen=10,11,12,3,4,5,6,7,8,9 --accepted=13

    This looks to be impacting on server load and chewing up available memory causing other processes to end due to lack of memory.

    Killing the webmaild processes resolves the issue
    > for i in `ps -ef |grep petitjo+|awk '{print $2}'`;do kill -9 $i;done

    But of course these start to build up again.

    Any ideas how I can prevent these from building up?
     
  2. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello,

    Could you open a support ticket using the link in my signature so we can take a closer look to see why these processes are hanging?

    Thank you.
     
  3. Dean_ONP

    Dean_ONP Registered

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    Thanks Michael

    This has stopped happening since latest update was installed.
    Have monitored for a few days and all looks good.
    If I notice this recurring I'll log a ticket as suggested.
     
    cPanelMichael likes this.

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