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Website backup need help

Discussion in 'General Discussion' started by empirious, Oct 23, 2012.

  1. empirious

    empirious Registered

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    sorry, if this is wrong place to put it, but i tried downloading and uploading a website backup to new host, and all it did was extract it and put it in the directory outside of public_html, i have no idea what to do please help.
     
  2. Infopro

    Infopro cPanel Sr. Product Evangelist
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    Did you do a "Full Website Backup" or something else?
     
  3. PlotHost

    PlotHost Well-Known Member

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    Do you want to move the files inside public_html ? Ask your host for some help.
     
  4. pwhjenny

    pwhjenny Well-Known Member

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    Its better to ask your host to restore your backup as they can do it using few commands only. If you try to do it manually could end up loosing some data eventually.
     
  5. empirious

    empirious Registered

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    im confused, if a full website backup restore doesn't automatically place all the sql and files in public_html what is the point of it?

    and yes i downloaded the full backup
     
  6. Infopro

    Infopro cPanel Sr. Product Evangelist
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    The Full Backup should indeed contain databases.
     
  7. empirious

    empirious Registered

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    yes, but how do i restore it, not just put in a folder as a directory?
     
  8. Infopro

    Infopro cPanel Sr. Product Evangelist
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    How large is the backup?
     
  9. empirious

    empirious Registered

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    the backup is around 5mb but how does this help or answer my question?
     
  10. Tom Risager

    Tom Risager Well-Known Member

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    A full backup cannot be restored via the cPanel interface. I'm guessing you don't have access to WHM, so to restore the backup directly you will have to contact your hosting provider as pwhjenny suggested.

    If you are just trying to restore the website files and the database you can do so manually by extracting the backup file to a directory on your own computer. The website files are found inside the homedir.tar file - unpack it and locate the public_html folder, then upload the files using FTP. The database can be found in the mysql folder - create the database via cPanel, then use PHPMyAdmin to upload it to your server.
     
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