Primacex

Registered
Jun 6, 2019
4
0
1
United Kingdom
cPanel Access Level
Website Owner
So I've got a website made through GoDaddy and bought cPanel for the file hosting service. I have a feature on the website for a button to play audio when clicked. I uploaded the audio to my cPanel and linked the direct url from the audio file to the website. The feature works but only on my browser, no other computers can access the file. The permissions are set to read and executable and I am not sure how to allow clients to access the file when clicking the button?
 

GOT

Get Proactive!
PartnerNOC
Apr 8, 2003
1,755
316
363
Chesapeake, VA
cPanel Access Level
DataCenter Provider
Your code is likely linking to the local file. Taht is why you can play it but others cannot. You need to fix the link on your button to point to where you uploaded it on your site.
 

Primacex

Registered
Jun 6, 2019
4
0
1
United Kingdom
cPanel Access Level
Website Owner
I have made sure that the link is the file in my cPanel and not local. I can copy and paste the link on a separate device but it requires a login to cPanel to access. The permissions for the file are open to the public so I’m not sure why?
 

Infopro

Well-Known Member
May 20, 2003
17,090
519
613
Pennsylvania
cPanel Access Level
Root Administrator
Twitter
I've removed your link, no need here. I did look at the source code of your website though, You're linking to files from within cPanel File Manager it seems.

You should edit the link to be something like this:
example.com/sounds/thunder.wav
example.com/sounds/rain.wav

At the moment, the links are:
Code:
https://serverhostname.example.com:2083/cpsess8436549350/frontend/paper_lantern/filemanager/showfile.html?file=Thunder.wav
https://serverhostname.example.com:2083/cpsess8436549350/frontend/paper_lantern/filemanager/showfile.html?file=Rain.wav
 

Primacex

Registered
Jun 6, 2019
4
0
1
United Kingdom
cPanel Access Level
Website Owner
Ah I see. How would I go about changing the links? I've had a look online but nothing stands out. They focus more on changing the general file names within the File Manager.
 

Infopro

Well-Known Member
May 20, 2003
17,090
519
613
Pennsylvania
cPanel Access Level
Root Administrator
Twitter
In File Manager, click the index.html (or index.php) and then click Edit at top of page to edit the code of the page itself. Of course, you'll need to know where the actual files are located. If in public_html, then example.com/thunder.wav. If in a directory, example.com/sounds/thunder.wav

Knowing that file's location in advance, you can simply edit the code of your home page to change the incorrect URL mentioned above.

GL!