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website database

Discussion in 'Database Discussions' started by miweb.online, Jul 13, 2016.

  1. miweb.online

    miweb.online Registered

    Joined:
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    Location:
    Barcelona
    cPanel Access Level:
    Website Owner
    When a user goes into cpanel and tries to dump a database to a file (using the send option) they get an error saying cannot download tbl_dump.php. Is anyone else having this problem and know of a fix?
    Thanks!!!
     
  2. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

    Joined:
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    cPanel Access Level:
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    Hello,

    Your access level is listed as "Website Owner". Could you report this issue to your web hosting provider so they can take a closer look? It's not an issue that's typically addressable without root access to the system.

    Thank you.
     
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