Website editing during server backup

cPanel & WHM Version
CLOUDLINUX 7.7 v84.0.21

CK2017

Registered
Jul 28, 2017
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Australia
cPanel Access Level
Root Administrator
What happens if clients happen to be working on their websites during the time the server is backing up accounts?
Is their backup "corrupted" in some way?

We of course run our backup(s) from midnight on but some clients use designers located overseas.
 

andrew.n

Well-Known Member
Jun 9, 2020
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EU
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Root Administrator
That is fine however it is possible that only the next backup will include the new files/changes the clients made.
 

ffeingol

Well-Known Member
PartnerNOC
Nov 9, 2001
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DataCenter Provider
Like @andrew.n said, it's not 'corrupt', but it's not 'consistent' either. There really isn't a way to 'lock' the account so you can get a 100% persistent backup. It's just just customers working accounts. If you have a site with a forum (for example a new avatar could be uploaded and you have it in the database dump, but not in the file system files.
 

cPanelLauren

Product Owner
Staff member
Nov 14, 2017
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Houston
@ffeingol and @andrew.n are correct in this instance. The next backup would include those changes if they're not present at the time the backup is taken but it should not cause corruption in the backup.