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Website Files Not Updating Properly Issue

Discussion in 'General Discussion' started by ahmedmamdouh, Jul 15, 2018.

  1. ahmedmamdouh

    ahmedmamdouh Registered

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    so as you see from the address I make changes in the public_html folder and I see the changes through the cpanel filemanager. however, it doesn't make any changes in the website and when i try to see the files of the website through my domain i can see that there are no changes happened . the changes is like creating a new folder or file or even renaming a file
     

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  2. Infopro

    Infopro cPanel Sr. Product Evangelist
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    This sounds like a browser cache issue to me. You might try another browser to verify this, or, clear your browsers cache properly and restart browser before checking website.
     
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  3. ahmedmamdouh

    ahmedmamdouh Registered

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    i tried clearing the cache on my browser , used other devices, and downloaded another browser and none of that worked

    i even cleared the DNS cache
     
    #3 ahmedmamdouh, Jul 15, 2018
    Last edited by a moderator: Jul 15, 2018
  4. Infopro

    Infopro cPanel Sr. Product Evangelist
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    Twitter:
    Did you just move this account from another Hosting Provider?

    You should contact your Hosting Provider, they can take a closer look at this for you.
     
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