SOLVED website IP shows cgi-sys/defaultwebpage.cgi

jekoyemi

Member
Oct 12, 2015
5
0
1
nigeria
cPanel Access Level
Website Owner
Dear all.

I just purchased a new hosting space with another provider.

I download my files using FTP from the previous host to my localhost

Then i logged into the new host space using the IP, I uploaded my files.

The issue now, is that anytime i visit my IP, which i expected to show me the homepage, it redirects to http://xxx.xx.xxx.xx/cgi-sys/defaultwebpage.cgi

Please, how do i get this solved.

I have done flush dns, i have editted .htaccess, it has not worked

Thanks
 

jekoyemi

Member
Oct 12, 2015
5
0
1
nigeria
cPanel Access Level
Website Owner
No,, I have not asked them, but is it not what i can correct without the?/


here is the IP - Removed -

it redirects to - Removed -

instead of loading the uploaded, joomla files

thats the issue
 
Last edited by a moderator:

jekoyemi

Member
Oct 12, 2015
5
0
1
nigeria
cPanel Access Level
Website Owner
Thank you for the response.

That IP, was accessed on the ftp, i was able to reach the backend using that IP-- xxx.xx.xx.x/cpanel using the username and password, to upload files that i downloaded from the previous host.
'
Thus, i can conclude that that IP, points to the new space on that new server

The issue, now, is just that, what i uploaded is not even showing via that IP. xxx.xx.xx.x when accessed on pc browser. it only redirects to http://xxx.xx.xxx.xx/cgi-sys/defaultwebpage.cgi


moreso, i have pointed the domain name to this new nameserver , its been more than 24hours now, its still not propagated..

Please, i need help..
if i am meeting the hosting provider, what am i gonna tell them??

what wil the request be?
 

jekoyemi

Member
Oct 12, 2015
5
0
1
nigeria
cPanel Access Level
Website Owner
ok.

Thank you

at the moment, i have been able to get the domain name to piont to the new host. after i disable the host account on whm then recreated it.

At the moment, i want to install joomla 2.5 directly from softaculous, but i got this:
  • Required PHP extension not found : mysqli

please, how do i solve this problem

i have searched online, but no head way yet