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website is down help

Discussion in 'General Discussion' started by Sonol, Mar 30, 2004.

  1. Sonol

    Sonol Registered

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    hey guys when i click service status everything is green expect for this line Disk hda1 (/backup) 100 % which has a red flashing dot next to it.. now my site won't resolve at all but my email still works...help
     
  2. elleryjh

    elleryjh Well-Known Member

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    There's nothing you can do alone. You should contact your host's support.
     
  3. Sonol

    Sonol Registered

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    as soon as i get thru on there chat i'm gonna do that...i'm assuming this is a major break then?
     
  4. elleryjh

    elleryjh Well-Known Member

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    It's just your web host that went down. We don't even know which host you're using. It's probably not just your account that went down and they might be working on getting it back up, but t can't hurt to let them know, in case they don't already know.
     
  5. Sonol

    Sonol Registered

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    thanks, i'm using ace-host.net i submitted a ticket but can't get thru on chat so i'm assuming that they hopefully know whats going on.
     
  6. casey

    casey Well-Known Member

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    ace-host has no idea what they are doing. That is why they direct their customers to come to the cpanel forums so that other companies can do their support for them.
     
  7. Sonol

    Sonol Registered

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    Thanks for the heads up this outage is going to put a serious dent in my wallet and probally get me blacklisted all over the place. I should have went with a company i knew but there prices were just so good for the amount of bandwith i was getting.
     
  8. dgbaker

    dgbaker Well-Known Member
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    Remember if it's sounds too good to be true, it probably is.
     
  9. casey

    casey Well-Known Member

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    Ace gives their users the impression that this is an end-user forum. That hurts these forums, because lately before even trying to help anyone you have to first ask, "Is this your server?"
     
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