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website redirect to cgi-sys/defaultwebpage.cgi

Discussion in 'General Discussion' started by yyhonline, Feb 8, 2017.

  1. yyhonline

    yyhonline Registered

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    Hello, I just had a very strange problem after installing SSL on my cPanel.

    Basically, if I type https://order.mydomain.com everything works great, but if I type http://order.mydomain.com the server redirected me to cgi-sys/defaultwebpage.cgi.

    Any solution on this problem? Thanks
     
    #1 yyhonline, Feb 8, 2017
  2. cPanelMichael

    cPanelMichael Technical Support Community Manager Staff Member

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    Hello,

    Do you have any custom rewrite rules enabled in the document root of the website, or within the configuration data of the application installed on the website?

    Thank you.
     
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    #2 cPanelMichael, Feb 9, 2017
  3. nettmax

    nettmax Registered

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    Hi i have the same problem.. we´ve tried all possibles solutions without sucess...

    Anyone could help us? We already opened one ticket #8323157

    Thanks
     
    #3 nettmax, Mar 22, 2017
  4. cPanelMichael

    cPanelMichael Technical Support Community Manager Staff Member

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    Hello,

    To update, it looks like the issue was addressed by changing the "A" record to point to the IP address associated with the account.

    Thank you.
     
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    #4 cPanelMichael, Mar 23, 2017
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