Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!

website redirect to cgi-sys/defaultwebpage.cgi

Discussion in 'General Discussion' started by yyhonline, Feb 8, 2017.

  1. yyhonline

    yyhonline Registered

    Joined:
    Feb 8, 2017
    Messages:
    1
    Likes Received:
    0
    Trophy Points:
    1
    Location:
    Canada
    cPanel Access Level:
    Root Administrator
    Hello, I just had a very strange problem after installing SSL on my cPanel.

    Basically, if I type https://order.mydomain.com everything works great, but if I type http://order.mydomain.com the server redirected me to cgi-sys/defaultwebpage.cgi.

    Any solution on this problem? Thanks
     
    #1 yyhonline, Feb 8, 2017
  2. cPanelMichael

    cPanelMichael Technical Support Community Manager
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    45,532
    Likes Received:
    1,966
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Twitter:
    Hello,

    Do you have any custom rewrite rules enabled in the document root of the website, or within the configuration data of the application installed on the website?

    Thank you.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #2 cPanelMichael, Feb 9, 2017
  3. nettmax

    nettmax Registered

    Joined:
    Jul 11, 2007
    Messages:
    1
    Likes Received:
    0
    Trophy Points:
    51
    Hi i have the same problem.. we´ve tried all possibles solutions without sucess...

    Anyone could help us? We already opened one ticket #8323157

    Thanks
     
    #3 nettmax, Mar 22, 2017
  4. cPanelMichael

    cPanelMichael Technical Support Community Manager
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    45,532
    Likes Received:
    1,966
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Twitter:
    Hello,

    To update, it looks like the issue was addressed by changing the "A" record to point to the IP address associated with the account.

    Thank you.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #4 cPanelMichael, Mar 23, 2017
(You must log in or sign up to post here.)
Loading...
Similar Threads - website redirect defaultwebpage
  1. tvcnet

    AutoSSL setup process redirects new website to another domain name on server?

    tvcnet, Mar 16, 2018, in forum: Security
    Replies:
    7
    Views:
    512
    cPanelMichael
    Jun 8, 2018
  2. iso99

    Website keeps redirecting to suspended page

    iso99, Sep 6, 2017, in forum: Bind/DNS/Nameserver
    Replies:
    3
    Views:
    1,526
    cPanelMichael
    Sep 11, 2017
  3. haulpd

    Redirect customer website using apache or nginx directive via API

    haulpd, Jul 26, 2017, in forum: cPanel Developers
    Replies:
    1
    Views:
    459
    cPanelMichael
    Jul 26, 2017
  4. pkumar81

    Disable https redirection for website

    pkumar81, Jan 24, 2017, in forum: Security
    Replies:
    1
    Views:
    2,215
    cPanelMichael
    Jan 26, 2017
  5. thanasis

    Backup transport errors with large websites

    thanasis, Dec 17, 2018 at 4:12 AM, in forum: Data Protection
    Replies:
    1
    Views:
    74
    cPanelLauren
    Dec 18, 2018 at 2:54 PM

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Accept Learn More...
    Dismiss Notice