Website working, but Alias domain pointed to custom nameservers don`t

Felipe Leroy

Registered
Nov 9, 2015
3
0
1
Belo Horizonte, Brazil
cPanel Access Level
Root Administrator
Hi everyone, and thanks for looking and trying to help.

I´ve created a custom server because a shared hosting wasn´t handling my website, i`ve bought a new .com domain to create this custom server because i didn´t want any downtime in my store. The .com domain is working fine, i can enter in the website, cpanel, and whm. But i can`t point my .com.br domain to the ns1.example.com and ns2.example.com

Already checked A´s in the DNS Zone and all are pointed to my IP. Everything seems to be fine, but the ns1.example.com don`t return any results.
 
Last edited by a moderator:

Infopro

Well-Known Member
May 20, 2003
17,090
519
613
Pennsylvania
cPanel Access Level
Root Administrator
Twitter
You normally set the nameservers for the domain at your Domain Name Registrar.
What do you mean by "custom server"? Nameservers?
The domain you mention (now removed from your post) uses what looks like default 1&1 nameservers. Looking at these docs, they've got some sort of custom setup in use:
help.1and1.com/domains-c36931/transfer-domains-c79823/to-1and1-c37567/point-your-domain-to-1and1-name-servers-a594802.html

If 1&1 is handling your domains, you might want to speak with them about this to figure out whats not right with your custom namervers configuration in that custom panel they have.
 

Felipe Leroy

Registered
Nov 9, 2015
3
0
1
Belo Horizonte, Brazil
cPanel Access Level
Root Administrator
I´ve bought a vps, bought a cpanel and whm license, installed. In WHM, it asks you to point nameservers to ip

ns1.mydomain.com A 127.0.0.1(your ip)

Then i added an alias domainI(mydomain.com.br), and pointed it to (ns1.mydomain.com), and (ns2.mydomain.com), but it shows unknown servers, and i can`t ping ns1.mydomain.com and ns2.mydomain.com

I can`t make the ns1.mydomain.com and ns2.mydomain.com point to my ip, even when DNS Zone is set correctly.