Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!

SOLVED Websites not reached

Discussion in 'Bind/DNS/Nameserver' started by Rakib Ahmed, Dec 15, 2016.

  1. Rakib Ahmed

    Rakib Ahmed Member

    Joined:
    Aug 29, 2014
    Messages:
    20
    Likes Received:
    2
    Trophy Points:
    3
    Location:
    Habiganj Sadar, Sylhet, Bangladesh
    cPanel Access Level:
    Root Administrator
    Twitter:
    today i have problem with my cPanel server. my server is online and it ping in my local pc. also specific website ping accept but when i try to visit websites then i see websites not reached i see the mail queue there no mail pending and server load xx.xxx.11.39. also i restart all services and wait couple of minute and try again to visit but result same. also i try to visit websites using proxy server but result same site not reach. anyone can tell me why this problem and how can i fix this.
     
  2. SysSachin

    SysSachin Well-Known Member

    Joined:
    Aug 23, 2015
    Messages:
    604
    Likes Received:
    42
    Trophy Points:
    28
    Location:
    India
    cPanel Access Level:
    Root Administrator
    Twitter:
    Hello,

    Make sure your website is resolving to server IP. You have to check DNS record at intodns.com
    Also, check Apache and DNS service are running file.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  3. Rakib Ahmed

    Rakib Ahmed Member

    Joined:
    Aug 29, 2014
    Messages:
    20
    Likes Received:
    2
    Trophy Points:
    3
    Location:
    Habiganj Sadar, Sylhet, Bangladesh
    cPanel Access Level:
    Root Administrator
    Twitter:
    yes everything is ok which you told me. but websites not reach
     
  4. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    43,659
    Likes Received:
    1,787
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Hello,

    Could you let us know of any output to /usr/local/apache/logs/error_log when attempting to access a website? Also, you may want to install a firewall management utility such as CSF to ensure your firewall is properly configured:

    ConfigServer Security & Firewall (csf)

    Thank you.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  5. Rakib Ahmed

    Rakib Ahmed Member

    Joined:
    Aug 29, 2014
    Messages:
    20
    Likes Received:
    2
    Trophy Points:
    3
    Location:
    Habiganj Sadar, Sylhet, Bangladesh
    cPanel Access Level:
    Root Administrator
    Twitter:
    Thanks to all my problem is solved.
     
    cPanelMichael likes this.
Loading...

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice