anton_latvia

Well-Known Member
PartnerNOC
May 11, 2004
392
12
168
Latvia
cPanel Access Level
Root Administrator
Hello everyone.
Well, it has been long time since any of our customers complained about hanged webstats, but today this day has come. One old reseller is saying, that webstats stopped working on one server. I have tried several things:
- upgrading WHM (11.24 now)
- deleting all logs
- reinstalling rrdtool

Most users, which are in outdated user list for webstats does work fine, when I try to runweblogs, but the one with oldest unprocessed logs - does not. It hangs after lines (user name is "blaase"):

Run Logs domain: blaasen.no BW Limit: 5242880000 Domains: [pedigree.blaasen.no]
Processing exim stats for blaase.......Done

Any ideas or suggestions (before submitting support ticket?)

Anton.