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Weekly Backups with Paper Lantern

Discussion in 'User Experience' started by HostCenter IL, Oct 5, 2014.

  1. HostCenter IL

    HostCenter IL Active Member
    PartnerNOC

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    I've found many similar threads, but nothing that precisely describes this problem: basically I enabled weekly backups for customer access in WHM, and in X3 one can access them no problem. The "weekly" button is missing from paper lantern however, and I cannot find any alternative buttons. Instead, it says:

    Has anyone had the same problem, and does anyone know how to resolve it?
     
  2. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

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    Hello :)

    Could you let us know which version of cPanel is installed on your system and confirm if you are using legacy backups?

    Thank you.
     
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