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Weekly Backups with Paper Lantern

Discussion in 'User Experience' started by HostCenter IL, Oct 5, 2014.

  1. HostCenter IL

    HostCenter IL Active Member PartnerNOC

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    I've found many similar threads, but nothing that precisely describes this problem: basically I enabled weekly backups for customer access in WHM, and in X3 one can access them no problem. The "weekly" button is missing from paper lantern however, and I cannot find any alternative buttons. Instead, it says:

    Has anyone had the same problem, and does anyone know how to resolve it?
     
    #1 HostCenter IL, Oct 5, 2014
  2. cPanelMichael

    cPanelMichael Technical Support Community Manager Staff Member

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    Hello :)

    Could you let us know which version of cPanel is installed on your system and confirm if you are using legacy backups?

    Thank you.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #2 cPanelMichael, Oct 7, 2014
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