weird cpanel creation of database/user issue

noimad1

Well-Known Member
Mar 27, 2003
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I just setup a new server for one of my customers, created a new hosting account, then tried to go in and setup a new database, but I'm seeing something weird going on.

For some reason it is creating the database without the username in the front. Same with the user. So for example, if the cpanel username is "build" and I want to create a database called "account" instead of it looking like;

build_account

It just says "account"

And same for the database user. And when I add the user to the database it says it was added, but doesn't add it?

I confirm when I go into phpmyadmin through root that the database name is just "account"
I've never come across this before...any ideas?

I'm running cpanel 11.28.93