Weird Delivery issue - MailScanner

stefanz

Registered
Jan 29, 2004
2
0
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We are having a strange issue with Cpanel and Mailscanner. It seems that there is a delivery problem with intra-domain mails for accounts created prior to the install of mailscanner:

This is a forwarded message
From: Steven A. Shaw <[email protected]>
To: Stefan Zauchenberger <[email protected]>
Date: Wednesday, December 1, 2004, 5:12:55 AM
Subject: [Fwd: Test]

===8<==============Original message text===============
Hi Stefan. Yes, I am able to send and receive e-mails to and from users
that are not on our server, such as you. However, all e-mails from
fat-guy.com and byellen.com are failing to the addresses I've tested on
fat-guy.com, byellen.com, and eGullet.org. It does seem that mail
transport is working for the two test accounts I set up last night for
you and Jason, though, which would lead me to theorize that this problem
applies only to accounts created before installation of the new security
measures.


Stefan Zauchenberger wrote:
> Steven,
>
> Is Ellen successfully receiving mail from others? And is your outbound
> mail failing to any users besides Ellen?
>
> There does not appear to be any systemic issue with the server, so we
> are trying to determine what specifically could be at play in your
> case.
>
> Best regards,
>
> Stefan
>