Hi,
Somehow lately few customers accounts have their DNS Entry on our server pointed to their previous host's DNS
For example, a user's domain used to be with yahoo.com
His DNS Entry on our server shows ns1.yahoo.com. and ns2.yahoo.com. instead of ns1.ourhosting.com. and ns2.ourhosting.com.
And this is a new account so thats very bizarre.
The user complains not all users can load site, the domain is pointed to our DNS, but our server's DNS Entry somehow is pointed to yahoo's DNS for example, and manual editing it to our DNS Entry fixes the problem
Anyone experienced with this problem?
Any help would be appreciated.
Cheers
Somehow lately few customers accounts have their DNS Entry on our server pointed to their previous host's DNS
For example, a user's domain used to be with yahoo.com
His DNS Entry on our server shows ns1.yahoo.com. and ns2.yahoo.com. instead of ns1.ourhosting.com. and ns2.ourhosting.com.
And this is a new account so thats very bizarre.
The user complains not all users can load site, the domain is pointed to our DNS, but our server's DNS Entry somehow is pointed to yahoo's DNS for example, and manual editing it to our DNS Entry fixes the problem
Anyone experienced with this problem?
Any help would be appreciated.
Cheers