cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,913
2,201
363
Hello,

Is it possible that you manually edited the entry in the past, or that it was your hostname at some point? Also, yes, you can use the "Edit DNS Zone" option in WHM to modify the record. Ensure you add a period after the NS entry when modifying the SOA record.

Thank you.
 

stefanbc

Well-Known Member
Apr 13, 2015
52
0
6
toronto
cPanel Access Level
Root Administrator
That SOA value is supposed to be an email address(@ is replaced with .) and it was probably taken from my root email address. I changed it to hostmaster.mysite.com. All good now

Thank you
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,913
2,201
363
I am happy to see the issue is now resolved. Thank you for updating us with the outcome.