drmad

Registered
Nov 6, 2019
3
1
3
Perú
cPanel Access Level
Root Administrator
Hi.

I'm having a weird error with some of my server accounts when I execute the modifyacct WHM API command. I use this simple query:

/json-api/modifyacct?api.version=1&QUOTA=2048&MAX_DEFER_FAIL_PERCENTAGE=25&user=someuser

and only with some users, this error appears:

“0.001953125” is not a valid nonnegative integer because it contains 1 invalid character.

...where that strange decimal value is coming from?
 

cPanelLauren

Product Owner
Staff member
Nov 14, 2017
13,297
1,251
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Houston
Can you show the full output you receive in response to the API function? Can you also show me the following for one of the accounts that are experiencing this error:

Code:
cat /var/cpanel/users/$user
 

drmad

Registered
Nov 6, 2019
3
1
3
Perú
cPanel Access Level
Root Administrator
Hi @cPanelLauren :)

This is the raw HTTP response:


Code:
HTTP/1.1 200 OK
Connection: close
Content-Type: text/plain; charset="utf-8"
Date: Thu, 20 Aug 2020 22:51:54 GMT
Cache-Control: no-cache, no-store, must-revalidate, private
Pragma: no-cache
Cache-Control: no-cache
Content-Length: 204

{"metadata":{"result":0,"reason":"“0.001953125” is not a valid nonnegative integer because it contains 1 invalid character.","version":1,"output":{"messages":[],"warnings":[]},"command":"modifyacct"}}
And this is the content of /var/cpanel/users/$user, with user and domain replaced with 'someuser' and 'someuser.com':


Code:
# cPanel -- If you edit this file directly you must run /usr/local/cpanel/scripts/updateuserdomains afterwards to rebuild the system caches.
# If you edit MAX_EMAIL_PER_HOUR or MAX_EMAIL_PER_HOUR-[domain] you must run /usr/local/cpanel/scripts/updateuserdomains'

BACKUP=0
BWLIMIT=10737418240
CONTACTEMAIL=
CONTACTEMAIL2=
DEMO=0
DISK_BLOCK_LIMIT=524288
DNS=someuser.com
FEATURELIST=Reseller
HASCGI=0
HASDKIM=1
HASSPF=1
IP=149.56.17.13
LANG=spanish-utf8
LEGACY_BACKUP=0
LOCALE=es
MAILBOX_FORMAT=maildir
MAXADDON=unlimited
MAXFTP=unlimited
MAXLST=unlimited
MAXPARK=unlimited
MAXPOP=unlimited
MAXSQL=unlimited
MAXSUB=unlimited
MAX_DEFER_FAIL_PERCENTAGE=50
MAX_EMAILACCT_QUOTA=unlimited
MAX_EMAIL_PER_HOUR=100
MTIME=1587649411
MXCHECK-someuser.com=0
OWNER=reseller
PLAN=reseller_plan_0.5-10
PUSHBULLET_ACCESS_TOKEN=
RS=paper_lantern
STARTDATE=1430000745
SUSPENDTIME=1587380402
USER=someuser
_PACKAGE_EXTENSIONS=
notify_account_authn_link=1
notify_account_authn_link_notification_disabled=1
notify_account_login=0
notify_account_login_for_known_netblock=0
notify_account_login_notification_disabled=1
notify_autossl_expiry=1
notify_autossl_expiry_coverage=1
notify_autossl_renewal=
notify_autossl_renewal_coverage=1
notify_autossl_renewal_coverage_reduced=1
notify_autossl_renewal_uncovered_domains=1
notify_bandwidth_limit=
notify_contact_address_change=1
notify_contact_address_change_notification_disabled=1
notify_disk_limit=1
notify_email_quota_limit=
notify_password_change=1
notify_password_change_notification_disabled=1
notify_ssl_expiry=1
 

drmad

Registered
Nov 6, 2019
3
1
3
Perú
cPanel Access Level
Root Administrator
I just realized that 0.001953125 == 2048 / 1048576 ... So I found the problem, the documentation for modifyacct specifies that the quota must be "An integer in multiples of 1,048,576 bytes" so 2048 is a invalid quota value... I got carried away with the disklimit value from the accountsummary command, which is in mebibytes.

Sorry to bother you. Rubber ducking debugging always works :-D Thanks!
 
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