Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!

Weird issue with Addon Domains

Discussion in 'General Discussion' started by pacificw, Aug 4, 2008.

  1. pacificw

    pacificw Well-Known Member

    Aug 26, 2007
    Likes Received:
    Trophy Points:
    I have never noticed this before until friday when a user brought it to my attention. When you create an addon domain it creates a subdomain as well. Which is okay, but it also shows up in the subdomain listing, add email pull-down tab, etc. Which for this customer is a problem because of the amount of accounts he has added on, he doesn't want to have to scroll through several 'sub-domains' to get to the addon domain he wants to add an email account for. Granted it's kind of petty, but it's what the customer wants and we all know the customer is always 'right' ;) Anyhow, I tried to delete the subdomain and got an error that it was associated with the addon domain and I'd have to delete that one first. Which of course isn't what I want to do.

    So, my question is, is there any other way around this other then upgrading them to a reseller where in WHM it will create an account for them without the sub-domain part adding on?

    What I think it should do is, when you create an addon domain, it should create the folder in public_html, assign it a username which acts for all login in the account and not create it as a sub-domain. JMO.

    Any thoughts or solutions on the matter would be appreciated. I wouldn't care so much, but this customer is within their first 30 days.


  2. cPanelKenneth

    cPanelKenneth cPanel Development
    Staff Member

    Apr 7, 2006
    Likes Received:
    Trophy Points:
    cPanel Access Level:
    Root Administrator
    cPanel has always treated Addon domains in this fashion. The only way around it is to create the Addon domain as a separate account.
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice