cha0tic

Member
Mar 13, 2007
14
0
151
whenever I go to the address for the cpanel on my server, it gives me a windows popup asking me for a username and password, none of the usernames or passwords, even root I have will work in this window, when i hit esc to close it, it then takes me to the regular login for cpanel which from there I can log in.

anyone have any experience with a login window poping up ?
 

cPanelDavidG

Technical Product Specialist
Nov 29, 2006
11,212
13
313
Houston, TX
cPanel Access Level
Root Administrator
I've encountered that "popup" (a http authentication request) many times. It's quite normal, whether or not it appears depends on the configuration of the server.

For logins to not work in that window but to work in the other interface is abnormal though.
 

cha0tic

Member
Mar 13, 2007
14
0
151
any way to stop it from poping up ? having to log in twice is not only annoying, but confusing to customers.
 

mmscwebmaster

Member
Mar 6, 2007
14
0
151
UK
Unwanted login popup

I was getting the cPanel login popup at random. But since running Spybot Search & Destroy it hasn't happened again. So I suspect a virus was trying to get at the login details.