sodapopinski

Well-Known Member
Aug 13, 2001
90
2
308
Got a new server and test it.

Created domain abc.com and the terminate it through whm https://xxxxxxxxxxxxxx:2087/scripts/killacctlist, it works just fine. when I ping the domain through the shell system the linux said unknown host for abc.com. Means the account already completely terminated.

But when I created abc.com, then terminated it through /scripts/killacct, the log said it's done. But when I ping abc.com, still point to local server (the abc.com config into named.conf and /var/named dir still exist) ??

Any idea how to fix it? It's using CLOUDLINUX 5.6 x86_64 standard. WHM 11.30.0 (build 26)
 

sodapopinski

Well-Known Member
Aug 13, 2001
90
2
308
Update, I saw no Removing DNS Entries process when I use /scripts/killacct through SSH. But I saw it when I use WHM terminate acc featire.
 

cPanelTristan

Quality Assurance Analyst
Staff member
Oct 2, 2010
7,607
40
248
somewhere over the rainbow
cPanel Access Level
Root Administrator
If you use the --help flag when running that script in command line, you will see the following:

[email protected] [/usr/local/cpanel/scripts]# ./killacct --help
/usr/local/cpanel/bin/killacct: Command line tool to terminate cPanel accounts

Usage:
/usr/local/cpanel/bin/killacct --user=<user>

Options:
--force: Bypass confirmation dialog
--killdns: Remove zone files from DNS
You need to add the --killdns option to remove the DNS and you need to add the --force option to not have a confirmation dialog return. So you'd need to do:

Code:
/usr/local/cpanel/scripts/killacct --user=username --force --killdns
Most of the scripts will allow you to pass a --help flag to get the command line options that can be used.